도움말 및 지원
고객지원
Neurako 계정 접속, 구독, 개인정보 요청 및 일반적인 제품 질문에 대한 도움을 받아보세요.
01. 문의 방법
02. 계정 접속 및 다요소 인증(MFA)
If you're having trouble signing in or completing multi-factor authentication, contact support and include the email address associated with your account.
Do not send passwords, one-time codes, or recovery codes by email. We can help you understand the next recovery steps and confirm the right account to restore access to.
03. 결제 및 구독
Subscriptions purchased through the Apple App Store or Google Play are managed through those platforms. Refunds and billing changes for in-app purchases must be requested through the platform you used to purchase.
For web billing questions, contact [email protected].
함께 보기 our 이용약관.
04. 개인정보 및 데이터 요청
For account deletion, data deletion, or privacy questions, email [email protected].